Frequently Asked Questions
Here you will find a list of Frequently Asked Questions for the A Quick CNC Store. Please check these questions and answers thoroughly before sending us a question. If you cannot find your answer, please feel free to send us an email. For questions relating to our CNC machines, please see page, for information on how to use the forums, please see this page.
Frequently Asked Questions
- What types of payments do you accept?
- We currently accept payments through Google Checkout and PayPal! Our accepted payment forms are: American Express, Discover, MasterCard, & Visa cards, Bank Transfer and PayPal. We do not accept Cash or Money Order as they slow down the order process, and we prefer to have everything processed as quickly as possible.
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- How long does it take to ship an order?
- We ship orders daily during the week. In stock items ship usually in 24-48 hours but delays can occur. CNC kits are made to order and can take weeks to months to custom fabricate your machine. Please contact us if you have any concerns regarding delivery times.
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- When will I get my order?
- Once an order has shipped it can take anywhere from a few days to a few weeks for delivery. Our US customers typically recieve their packages in 3-4 days. Canadian orders typically take 1-2 weeks and International orders take anywhere from 1-6 weeks to be delivered. The delays for Canadian and International orders are usually imposed by Customs and are out of our control. Please anticipate this delivery time and order your parts accordingly.
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- What is the status of my order?
- You can find the status of your order at any time by viewing your Order History. If you paid using Google Checkout, your order will always be visible on your Google Checkout Account. If you paid via PayPal, you can also view your order status by logging into your PayPal Account.
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- What is your return policy?
- We do not accept returns on items, unless there was a mistake that we made during delivery. If we made a mistake, please email us immediately. CNC Hobby Kits are made to order, and are not returnable.
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- Will you mark an order as a gift or under value it on customs forms?
- Under no circumstances will we mark an item as a gift or write a lesser amount on a customs form. This is against the laws of the United States. We recommend researching the Duty and Tax rates for machinery of this kind, and anticipate the fees charged by your country.
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